Forum Discussion
"We Couldn't Open Your Project"
We have a new licensed user who cannot access a project in the "new" Project. We can add her in as a group member just fine. However, when we attempt to assign a task, we get a pink bar that says, "C...
Hi again Randy, shortly after posting above I can now access my projects. I don't know how long they were inaccessible, but I kept trying over the course of about 10 minutes. I'm a bit apprehensive about rolling out these projects now, though, if this can happen to others.
Thanks.
--Joe
Thanks.
--Joe
Randy Davis
Microsoft
MicrosoftThanks, Joseph. For that correlation, I see that we got an internal service error returned from Microsoft Dataverse where the project information is stored. I will open an investigation into the cause of that error; my hope is that it was a temporary outage which would not affect future operations.
- Thanks Randy! I very much appreciate your response. So far I have not experienced any additional problems using Project for the Web, and I've been using it quite a bit.
- Randy DavisI took a look; there is a small period of time (2 minutes) where all requests to your organization database timed out; the correlation you gave me was in that time period. It looks like there was some internal failure that recovered a bit later. Sorry for the inconvenience; hopefully it is running smoothly now.
