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Copper Contributor

Sep 18, 2020

"We Couldn't Open Your Project"

We have a new licensed user who cannot access a project in the "new" Project. We can add her in as a group member just fine. However, when we attempt to assign a task, we get a pink bar that says, "C...

priyankapuranik

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Microsoft

Sep 24, 2020

John Fitch Can you confirm that the user trying to be assigned the task is not a guest user? Can they create projects and access project.microsoft.com?

John Fitch
Copper Contributor
Sep 24, 2020
We confirmed that they are a "Plan 3" user in the AD (see below). priyankapuranik

They can access project.microsoft.com, but once they are there they cannot do much. They see the page but they cannot create new projects or see projects they are invited to.
- priyankapuranik
  Microsoft
  Sep 24, 2020
  John Fitch
  
  In azure portal https://portal.azure.com/#blade/Microsoft_AAD_IAM/UsersManagementMenuBlade/MsGraphUsers can you check user type and creation type for this user? I want to make sure that the domain for this user is the same as rest of the users.
  - John Fitch
    Copper Contributor
    Oct 01, 2020
    priyankapuranik
    
    Funny thing. Now I can't see it either. I could yesterday. Today I cannot.
    
    Correlation ID: 9d3255b1-3ef4-4429-99c5-255a84d5a46f

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