Forum Discussion
Internal Error - Working with Deliverables
I am experiencing some strange errors and issues working with deliverables in Project Online. I am able to create deliverables, but it seems that after I "sync deliverables" a couple of times, it results in "An internal error occurred" and I am no longer able to save, check-in, or do much of anything with the project. I found and used https://ppm4all.com/2017/02/16/solved-cannot-connect-to-project-online-could-not-load-project-job-failed-retrieve-enterprise-global-template-internal-error-unable-to-open-your-project/, which seems to clear the issue and allow me to continue working with the project - but then, the same issue will happen again. I am thinking it must be something with the stored credentials synchronizing between Microsoft Project and the SharePoint Online site? Has anybody run into this before? Any suggestions for next steps?
1 Reply
- Michael SheaBrass ContributorAfter some additional testing, I found that I can click "Sync deliverables" without any issue, but it is when I bring up the "Manage Deliverables" pane in Project Professional 2016 (Version 1711 Build 8730.2122) that it causes the internal error.