Start and wait Approval not finalizing the Approval even though all assignees have responded

New Contributor

I have created an start and wait approval but unfortunately now it is not moving to final status. I am failing to understanding what is causing this.

 

Even though every one has responded but it is not moving to the condition.

 

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1 Reply

@Junaidmunaf 

The issue is resolved. Found out that Characters in Customer Response should be limited and not too long. this causes approval not to finalize the outcome.