Forum Discussion

Junaidmunaf's avatar
Junaidmunaf
Copper Contributor
Jan 29, 2021

Start and wait Approval not finalizing the Approval even though all assignees have responded

I have created an start and wait approval but unfortunately now it is not moving to final status. I am failing to understanding what is causing this.

 

Even though every one has responded but it is not moving to the condition.

 

 

 

  • Junaidmunaf's avatar
    Junaidmunaf
    Copper Contributor

    Junaidmunaf 

    The issue is resolved. Found out that Characters in Customer Response should be limited and not too long. this causes approval not to finalize the outcome.

Resources