Forum Discussion
We couldn't upload the attachment
Anyone has a suggestion on why this error is being encountered? We couldn't upload the attachment "file.docx". Please try again later or upload to the Files section of your plan. At a task, y...
As you say, it should just work. Worth trying a few different browsers and users to see if you can narrow the problem down, but if the problem is organisation wide then a support ticket is the way to go!
IE 11 is the browser everyone is using. But worth checking to see if another browser works. Unfortunately this error message is generic. There is a specific one that shows up if you try to upload a large file.
I'll share my findings with the community after working with Microsoft support.
I'll share my findings with the community after working with Microsoft support.
- As promised, I am following up to this issue with attachments in Planner. Unfortunately, the answer is not going to be helpful to anyone else.
I opened a Microsoft support ticket. But before we could set up desktop sharing session to troubleshoot the problem, the problem has disappeared. I saw the error myself prior to contacting Microsoft support.
I am guessing there was a backend update/fix that correct the problem.
Hopefully no one else encounters this error. If you do, I can only recommend you reach out to Microsoft Support.