SOLVED

Teams Planner - Tasks do not appear on Iphone/Ipad App automatically

Copper Contributor

Hello everyone,

we got a problem since last friday (09-23-2022) the problem is:  that new tasks don't appear automatically in the IOS App.

Only if you take a look in the PlannerHub and go into the Project which has tasks - then tasks appear in the planner app - but only for this specific project all others dont. So if you need to work on tasks on iphone or ipad you have to go into the project - and then go over  to tasks (not started - assigned to me - done) and then you can work on the task for the project.

In the desktop app and online everything is fine - create a task for a specific user and he/she can see immediately the task on PC and online. 

So it seems that there is a syncronisation problem on IOS - what we've tried so far:

- teams and all other O365 Apps on the phone and on the ipad - deleted the cache

- restarted all devices 

 - all devices are up to date

 

What else can we try? Thanks!!!

 

Regards 

 Stev

 

 

 

1 Reply
best response confirmed by StevVR2022 (Copper Contributor)
Solution
Solved! 95 Views and no answers :( -> uninstall everthing which has to do with O365 on Iphone and Ipad and then restart the devices and install one per one app again -> restart after every installation... works now ...
1 best response

Accepted Solutions
best response confirmed by StevVR2022 (Copper Contributor)
Solution
Solved! 95 Views and no answers :( -> uninstall everthing which has to do with O365 on Iphone and Ipad and then restart the devices and install one per one app again -> restart after every installation... works now ...

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