Forum Discussion

Jesse Shauffer's avatar
Jesse Shauffer
Iron Contributor
Aug 22, 2016

Issue with Planner and Exclaimer Signatures

Anyone else having an issue with planner when they have Exclaimer Signatures installed? There seems to be a bug with Planner that is causing this issue. 

 

  • Deleted's avatar
    Deleted
    Aug 23, 2016

    Hi Jesse,

     

    Have you refreshed cleaned the cache? looks like a old stylesheet is in your memory.

    could be wrong.

     

    Kr,

     

    Paul

    • Jesse Shauffer's avatar
      Jesse Shauffer
      Iron Contributor
      Aug 23, 2016
      It's not that. It is showing my Exclaimer signature that I setup for our firm. That's what the white background table is. It's essentially stamping a signature every time I update a task in planner. I will contact Exclaimer and let them know of the issue but it's something that happens on the Azure servers.
  • Deleted's avatar
    Deleted
    Nov 17, 2016

    PLease let me know how you go.

     

    I have a client with the same problem

     

     

    • Jesse Shauffer's avatar
      Jesse Shauffer
      Iron Contributor
      Nov 17, 2016

      I dealt with Microsoft's support in India who helped me so quickly.

       

      It was definately an issue on their side.

       

      Here is my contact.

       

      Amit Kumar
      Project Online Support Engineer
      Support Engineering
      CSS America– Business
      Office: 425-635-2998 EXT : 64687

       

      I also attached an image showing you that it is working:


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