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jcgonzalezmartin's avatar
jcgonzalezmartin
MVP
Jul 31, 2016

In which Office 365 Plans is Planner available?

Pasión por la tecnología... | Todo sobre tecnología Microsoft en general, y SharePoint en partícular… This is a very common question I’m seeing frequently in different Office 365 forums. Fortun...
Stephan Swinford's avatar
Stephan Swinford
Steel Contributor

EDIT 11/15/2016: Planner is now showing up for my non-profit E1 under the license and also in their app launcher.

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Should Planner be available for my Nonprofit E1 users? It's available for our Nonprofit E3 users, however it doesn't even show up as a feature in the Admin portal user license blade:

jcgonzalezmartin's avatar
jcgonzalezmartin
MVP
Aug 11, 2016
Planner is still being rolled out so it could happen it's not rolled out for you...by the way, Planner was not available for not profits at GA and there is a promise from Microsoft to add Planner to Office 365 for non profits...no ETA defined yet
  • rpodric's avatar
    rpodric
    Bronze Contributor
    Aug 15, 2016

    Hmmm, I wonder if that would explain the situation we have in our Nonprofit E1.

     

    We've been receiving emails about Planner PREVIEW expiring soon. PREVIEW is what we signed up for last year.

     

    I ignored those messages, since I knew that PREVIEW had been superseded, and in fact, the admin portal no longer uses that word, merely "Office 365 Planner," except in one subsection of the Subscription page where it refers to PREVIEW as expired.

     

    So imagine my surprise when I recieved a popup in the admin portal today about the Planner licenses (no mention of PREVIEW) having expired, exactly when the emails about PREVIEW said that it would expire.

     

    What I had thought had been a seamless transition some time ago from the outgoing PREVIEW to the real thing apparently wasn't, and we were using the PREVIEW all along, I guess.

     

    What now?  When I click on "Buy" in Licensing, which of course doesn't make sense in this context as Planner is included, there's no mention of Planner.

  • Stephan Swinford's avatar
    Stephan Swinford
    Steel Contributor
    Aug 15, 2016
    jcgonzalezmartin wrote:
    Planner is still being rolled out so it could happen it's not rolled out for you...by the way, Planner was not available for not profits at GA and there is a promise from Microsoft to add Planner to Office 365 for non profits...no ETA defined yet

    But it is available in my non-Profit, though only in the E3 or E5 plans. It's just weird that it isn't included in the E1 plan.

     

    I'm going to try opening a support ticket. Maybe it was a simple oversight with it not getting 'turned on' for the NP E1 SKU.

    • jcgonzalezmartin's avatar
      jcgonzalezmartin
      MVP
      Aug 15, 2016
      Please, let us know your findings!
      • Stephan Swinford's avatar
        Stephan Swinford
        Steel Contributor
        Aug 16, 2016

        According to Support, Planner is not available for non-profit E1, only for the regular/commercial E1.

         

        EDIT: Here's the email reply I got from support after talking with them on the phone. I find it incredibly frustrating that none of their written material (including this email) explicitly states that non-profit E1 is excluded from Planner. I wonder if it's because non-profit E1 is technically E2.

         

        Thank you for taking my call today. As I have discussed, MS Planner will only be available for the following plans:  Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E4, Office 365 Enterprise E5, Office 365 Education, Office 365 Education E3, Office 365 Education E4, Office 365 Business Essentials and Office 365 Business Premium. When generally available, Planner will be included in several additional Office 365 plans. Stay tuned for more details. For more information please visit https://blogs.office.com/2015/09/22/introducing-office-365-planner/

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