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sebastianbeck's avatar
sebastianbeck
Copper Contributor
Mar 30, 2020

Guest Acces Problem

Hi,   I created a group in office365 with Teams enabled. Afterwards I created a guest user. The guest user can access the Sharepoint Site, the Team the notebook etc. The guest user is unable to ac...
Brian-Smith's avatar
Brian-Smith
Icon for Microsoft rankMicrosoft
Hi sebastianbeck It sounds like your guest isn't navigating to the full tenant looking at the 2nd error. Try having them go to tasks.office.com/<yourtenant>.onmicrosoft.com rather than just tasks.office.com. Also make sure they are showing in the the Plan as a guest.
Best regards,
Brian
sebastianbeck's avatar
sebastianbeck
Copper Contributor
Mar 30, 2020

Thanks for your Answer Brian-Smith

 

I tried to use the full tenant and the direct link but neither works. 

I just verified and the user is shown as GUEST. See screenshot.

Any other idea?

 

What should be the normal procedure? No login at all? 

 

Best Regards,

Sebastian  

  • Brian-Smith's avatar
    Brian-Smith
    Icon for Microsoft rankMicrosoft
    Mar 30, 2020

    sebastianbeck can you try the login again - at tasks.office.com/<yourtenant>.onmicrosoft.com.  My colleagues changed something.

    For the SharePoint error I'm seeing the same issue and we are still investigating - this has a slightly different authentication flow - but you should be at least unblocked for guest access directly to Planner.

    Best regards,

    Brian

    • sebastianbeck's avatar
      sebastianbeck
      Copper Contributor
      Mar 31, 2020

      Hi Brian-Smith

       

      The planner works! Thanks for fixing this.

      Let me know when the SharePoint problem is fixed. For me it's not a high prio if I can access the planner directly.

       

      Best Regards,

      Sebastian 

    • sebastianbeck's avatar
      sebastianbeck
      Copper Contributor
      Apr 14, 2020

      Hi Brian-Smith,

       

      Do you have an update on the sharepoint issue?

       

      Kind Regards,

      Sebastian 

      • Brian-Smith's avatar
        Brian-Smith
        Icon for Microsoft rankMicrosoft
        Apr 14, 2020

        sebastianbeck the fix is getting close - just going through our validation rings.  I'd expect either later this week or early next?  This same issue also is causing an issue for guest access via the Android app too.

        Best regards,

        Brian

    • Tocionist's avatar
      Tocionist
      Copper Contributor
      Nov 09, 2021
      Hi! I have similar problem with a client that has invited a guest who can access to Sharepoint but not Planner. Is the fix provided here general or specific to Sebastians' case?

      BR Mika
  • Brian-Smith's avatar
    Brian-Smith
    Icon for Microsoft rankMicrosoft
    Mar 30, 2020

    That is also failing for me now sebastianbeck - I'm just checking with my product group colleagues...

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