Forum Discussion

Bronze Contributor

Jan 16, 2017

404 error during login

It was reported by few of our users that they receive 404 error when they try to access Planner via tasks.office.com. When they click on 'Sign In' they are being redirected to https://tasks.office.c...

Brian-Smith
Jan 17, 2017
We have identified the bug in our code Santhosh - thanks for reporting - hopefully we will have a fix out soon.
Best regards,
Brian

Brian-Smith

Microsoft

Hi Santhosh - I'm looking in to this issue - have you opened a case for this yet?

Best regards,

Brian.

SanthoshB1

Bronze Contributor

Jan 18, 2017

Hi Brian, Thanks for looking into this. I have not yet opened a case. Will do.

Brian-Smith
Microsoft
Jan 18, 2017
Thanks Santhosh - and this will also affect other countries, like Japan for example - where there is just a single variant of the language/locale. Countries that have a shared language (en-US, en-GB for example) do not hit this issue.

Best regards,

Brian.
- SanthoshB1
  Bronze Contributor
  Feb 16, 2017
  Hi Brian-Smith, Is this issue fixed? We have few clients who are still affected.
  - Brian-Smith
    Microsoft
    Feb 16, 2017
    I'm seeing the fixed build Santhosh - and you are sure it is the same issue with the locale shortened to two characters? Which locale are these customers in? Have they opened support tickets?
    
    Thanks,
    
    Brian