August update: What’s new for partners in AI Business Solutions

News and Announcements

• Turn pilots into scaled commitments with FY27 promotions: FY27 Microsoft 365 and Microsoft 365 Copilot promotions are now live, giving Cloud Solution Provider (CSP) partners more ways to accelerate deals, expand seat counts, and secure longer-term AI commitments. With Microsoft 365 Copilot offers, refreshed Microsoft 365 Copilot Business promotions, and extended Microsoft 365 E3 and E5 promotions, you can match the right offer to the right customer at each stage of the customer journey. each stage of the customer journey.

• Copilot in 30 is now available in CSP New Commerce through December 31, 2026: This gives CSP partners a simple, repeatable way to introduce Microsoft 365 Copilot Business to customers with fewer than 300 employees. The offer combines a 25-user, 30-day trial with guided resources that help customers identify priority users, explore relevant use cases, and evaluate potential value before broader deployment. A new success planner tool going live the week of August 17 will also provide industry-specific prompts and scenarios to help customers experience Copilot in the flow of their daily work and capture meaningful feedback throughout the trial. Download the Copilot in 30 launch kit and review the FAQ to start customer conversations and scale your Copilot practice. You can also read the Copilot activation blog or complete the microskilling series to learn more.  

• Microsoft is expanding Microsoft Intune Remote Help availability: Microsoft will be introducing a nonprofit offer for CSP/partner-led purchasing, enabling nonprofit organizations to purchase Remote Help through their Microsoft partners. Nonprofit organizations that purchase Microsoft solutions through CSP partners can now acquire Intune Remote Help through the same procurement channel they already use, while receiving nonprofit pricing. 

• GitHub Copilot harness is now generally available in Microsoft Copilot Studio: The GitHub Copilot harness became generally available in Microsoft Copilot Studio on August 3. This gives developers an additional orchestration option for building agents and workflows that require more advanced reasoning, planning, coding-intensive work, and agentic execution. Existing Copilot Studio agents and deployments will continue to function as they do today, and developers can continue to create and manage agents using the Standard and Copilot Chat harness. Review the FAQ for more details about this harness and what it means for your agentic operations. You can also read the Copilot Studio pitch deck and the Copilot Studio Cost Management guide for more information.

• Manage agents across multiple tenants with ease in the Microsoft 365 Admin Center: As organizations scale their use of agents, managing them consistently across multiple customer or subsidiary tenants is becoming increasingly important. Now in public preview, multi-tenant agent management in the Microsoft 365 Admin Center empowers administrators to view and manage agents across the tenants they govern from a single experience. Administrators can view a consolidated agent inventory, add agents, install or block agents across eligible tenants, review tenant-specific risk and activity insights, and use the tenant switcher to move directly into a governed tenant without signing out or maintaining separate administrator accounts. Learn more about multi-tenant agent management and review eligibility requirements to find out if you meet the requirements. 

• Sign up for the monthly Microsoft AI Cloud Partner Program newsletter: Encourage your teams to sign up for the partner program newsletter to stay informed on updates, incentives, and partner opportunities. It’s an easy way to get the latest partner news delivered directly to your inbox. 

Incentives and Offers

• Save with Microsoft 365 Copilot and Microsoft 365 Copilot Business: Customers want AI that delivers measurable value now. Microsoft 365 and Copilot give employees practical ways to streamline everyday tasks and reduce costs across the business. Available FY27 CSP promotions provide a compelling, easy-to-position lever to scale Microsoft 365 Copilot and Copilot Business. Learn more about the offers below on the CSP offers and promotions site.

• • Microsoft 365 Copilot: 15% off new one-year subscription on 300+ licenses and 30% off 1,000+ licenses for small and medium-sized business (SMB) and corporate customers; 15% off new three-year subscription on 300+ licenses through September 30, 2026. 
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  • Microsoft 365 E7: 10% off new one-year subscription on 10+ licenses and 15% off 100+ licenses; 15% off new three-year subscription on 300+ licenses through September 30, 2026. 
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  • Microsoft 365 Copilot Business: Up to 15% off new add-on subscriptions on up to 300 licenses and 25% off the Microsoft 365 Business Basic + Copilot Business bundle on up to 300 licenses through December 31, 2026. 

Skilling and Events

• Take your place at the AI frontier—register for Microsoft Ignite 2026: Join Microsoft leaders, customers, and fellow partners at Microsoft Ignite from November 17–20 to find out how to continue driving Frontier Transformation. Don’t miss your chance to get hands-on with the latest AI innovations, learn from the experts to build your skills, and strengthen your network with meaningful new connections. Register now.

• Nominations for the 2026 Microsoft Partner of the Year Awards are closed: Nominations for the 2026 Microsoft Partner of the Year Awards closed on July 7, 2026. Thank you to those who nominated their organizations—and stay tuned for winner announcements in November. 

• Turn AI demand into repeatable revenue with Frontier Transformation campaigns: Build AI thought leadership and pipeline with the Frontier Transformation campaign in a box, a ready-to-launch, co-branded campaign that helps customers see the value in embedding AI across their business with the governance, security, and intelligence needed to scale. Use it to go to market faster, generate qualified leads, build pipeline without creating assets from scratch, and position your business as a strategic AI partner. Explore Partner Marketing Center Pro, download key campaign in a box assets, or visit Partner Marketing Center for more information. 

• Check out the Microsoft Partner Skilling Hub, a unified platform for all your skilling needs: In this fast-moving market, skilling is no longer a nice-to-have—it's a must for adopting new technologies, driving innovation, and winning business. Find skilling opportunities built so you can keep winning on the Microsoft Partner Skilling Hub, our unified platform that brings together all partner skilling resources into one seamless experience. Find sales, technical, and solution-based learning, skilling paths mapped to Solutions Partner designations and specializations, and continuously updated content. Explore the Skilling Hub today. 

• New learning journeys now available for Microsoft 365 Copilot Cowork: Explore two new Copilot Cowork learning journeys designed so partners can lead Microsoft 365 Copilot conversations, accelerate adoption, and unlock greater productivity for customers. The sales ready journey helps partners understand and communicate the value of Copilot Cowork while identifying opportunities for customer productivity and transformation. The project ready journey helps partners build technical expertise to support successful deployments, adoption, and customer value.

• Drive impact with the ASPX microskilling series: The AI Business Solutions and Security Partner Experience (ASPX) tool provides a unified view of customer usage, licensing, and growth insights so you can drive adoption and business growth.  We have released a series of three-to-six-minute long microskilling videos to foster speedy learning and action. The series includes how to access ASPX, how to use the tool, licensing scenarios, and more. Sign into the Microsoft Partner Skilling Hub to begin the ASPX microskilling series. For additional information, explore ASPX in Partner Center or get additional guidance on the Partner Hub. 

• Join the “Position Microsoft 365 E7 for customers to realize Frontier Firm potential” event August 27 or 28: Sales professionals can join this skilling virtual event to learn how to position Microsoft 365 E7 as the complete solution for customers ready to unlock Frontier Firm potential. Discover how to identify the right opportunities, articulate the E7 value proposition, handle objections, and drive adoption—all in a fast, focused 90-minute session designed to get you sales-ready quickly. Learn more about what we’ll cover in this course, then select your region and register for the course. 

• Stay informed with Business Central Office Hours: Join Business Central Office Hours, hosted by the Business Central Product and Engineering team. These sessions are designed to offer partners a concise overview of key topics through a short presentation, followed by a Q&A session with Microsoft subject matter experts.  View the latest Business Central Office Hours sessions on demand and register for upcoming sessions in August and September. 

Go-To-Market

• New Omdia research shows how high-growth partners are winning today’s buyers: Omdia reports that today's buyers increasingly research independently and rely on AI and trusted partners before engaging in the sales process—so how you invest in, execute, and measure marketing matters more than ever. Now, updated FY27 cooperative (co-op) guidance   and resources give you a clearer path to invest in the demand generation activities that drive stronger returns. And with Partner Marketing Center Pro, your team can execute these activities at scale by simplifying campaign management, improving collaboration across teams, and bringing AI-powered campaigns to market faster. Read our latest blog post to learn more about how the buying journey has evolved—and how you can capture more demand with these investments. 

• FY27 Partner GTM Kickoff Event now available to view on demand: If you couldn’t attend the July 28 live broadcast of our Microsoft Partner FY27 Partner GTM Kickoff Event, you can still view all our session content on demand! In addition to recordings of content that aired live, we have released additional on-demand sessions to help you align to this year’s priorities to accelerate your business. Access session recordings and follow along by downloading the decks and transcripts—all now available on Partner Hub. 

Customer Success

• Pax8 is helping partners turn Microsoft 365 Copilot adoption into long-term business growth: By building the skills, services, and expertise needed to deliver AI outcomes for SMB customers, Pax8 has become a leader in the era of AI. Through hands-on training, enablement materials, and experience with technologies like Microsoft Copilot Studio, partners such as Sourcepass have strengthened their ability to build and manage AI-powered solutions, expand recurring services, and move beyond traditional IT support into managed intelligence. Pax8 has also adopted Copilot internally to improve processes such as renewal analysis and opportunity identification, giving partners practical, proven guidance they can apply with customers. 

• Position customer conversations for success with proven customer stories: Start customer conversations with examples of real-world success—available in easily digestible videos. Tap into our vast well of agent and Microsoft 365 Copilot success stories to share best practices and inspire customers to take action. Start with the  Bespoke.xyz and WeChange.AI customer story and then explore more agentic AI success stories such as this SoftwareOne and Ascot Group video and the TrulySMB and Hello People article. 

• Share your partner and customer success stories: Showcase your impact, highlight your expertise, and demonstrate the measurable success you’re delivering to customers. Go to the Partner Success story submission form to get started.