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M_Silvestre_Rios's avatar
M_Silvestre_Rios
Copper Contributor
May 03, 2024
Solved

Where to report a Bug on Outlook web? // Problem with one time code

Hi, I have two mails, let's call them A and B. Yesterday I changed the mail where the one time code are send on A. As I was receiving a lot of one time codes as someone was trying to access A account...
  • mande1191's avatar
    mande1191
    May 03, 2024

    M_Silvestre_Rios 

    You can report a problem (error) here:

    Help>Feedback>

     

    You may also find answers here in the technical area.

     

M_Silvestre_Rios's avatar
M_Silvestre_Rios
Copper Contributor
May 03, 2024
Hi, I contacted with the support service and they solve the problem.

Thanks
mande1191's avatar
mande1191
Steel Contributor
May 03, 2024

M_Silvestre_Rios 

Perfect solution. 👍 Can you explain how the problem was resolved? Then others can learn from it.

  • M_Silvestre_Rios's avatar
    M_Silvestre_Rios
    Copper Contributor
    May 06, 2024
    Hi, It was a problem on the cache of the web. I try to log in on the mobile version and on a incognito mode of the problematic browser and it loged in without problems, so cleaning the cache of outlook web (ctrl+F5 on chromiun based browsers) solved the problem and I finally could log again.

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