Forum Discussion
Where are my signatures?
Dear All,
I have two accounts in Outlook 365. From one day to the other (read: upgrade of Office probably) I still see the signatures in the ribbon under Signatures and can choose them, but when I want to adjust a signature via the Signatures menu, the signatures have disappeared. This concerns an IMAP/SMTP account and my colleague has the same problem.
Do you know how I can regain access to my signatures so that I can adjust them again? I can still see them in the folder %appdata%\Microsoft\Signatures\
Thank you in advance.
- LeonPavesicSilver Contributor
for regaining access to your signatures in Outlook 365 you can try to disable the Outlook roaming signatures feature. Here are the steps:
- Close Outlook.
- Open the Registry Editor.
- Press Windows + R to open the Run dialog box.
- Type regedit and press Enter.
- Navigate to the following key:
- HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Options\General\.
- Create a new DWORD value named DisableRoamingSignatures.
- Right-click on the General key and select New > DWORD Value.
- Name the new value DisableRoamingSignatures and press Enter.
- Set the value to 1.
- Double-click on the DisableRoamingSignatures value and enter 1 in the Value data field.
- Click OK.
- Close the Registry Editor.
- Restart Outlook.
Once you have disabled the Outlook roaming signatures feature, your signatures should be available in the Signature menu.
Troubleshooting Outlook roaming signatures (missing/duplicated signatures): https://www.codetwo.com/kb/troubleshooting-outlook-roaming-signatures/Please click Mark as Best Response & Like if my post helped you to solve your issue.
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Kindest regards,
Leon Pavesic
(LinkedIn)- DeetjeW2023Copper Contributor
Thank you Leon! It worked. Unfortunately for my colleague it did not work, but I think he will contact you too.