Unable to attach Word Document from OneDrive for email

Copper Contributor

I have some saved format in Word Document. In the past I had no problem attaching documents by the following procedure: 

 

Fill in information on Word and save.

Open Email 

Click on New Message

Click on Attach from the drop box scroll to OneDrive

Click on Recent in OneDrive and select the saved Word Document

Scroll to the Bottom for drop box (Share Link or Attach)

Click on Attach

Document is shown as attached on email

Click to Preview and the response is

"Something went wrong while the document preview was being created. Please try again later."

If I proceed to email person advises that nothing could be seen when they open the document.

 

What is going on? This has been ongoing for over a week now. 

 

 

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