Text predictions unexpectedly become unavailable and are missing in Outlook options

Question

I don't see the option in outlook anymore and this was the greatest feature.&nbsp; Does anyone know how to get it setup again or is this going to be corrected by Microsoft?

hal_hostetler · Answer

Is this the Desktop app, or Outlook for the Web (OWA)?

pberg5150 · Answer

this is the outlook for 365 for my desktop

hal_hostetler · Answer

pberg5150&nbsp;
The checkbox for this in the Desktop app is under File &gt; Options &gt; Mail:

&nbsp;

pberg5150 · Answer

Hal_Hostetler&nbsp;My system doesn't show this option anymore, why would it go away&nbsp;&nbsp;

hal_hostetler · Answer

Interesting. I did some checking and, while I can find a number of posts with the issue, I've yet to find a conclusive fix. I did find one post that offered a registry edit that might work. In this post, the person was looking for a way to turn it off organization wide and found it was controlled by this registry key:HKCU\SOFTWARE\Microsoft\Office\16.0\Common\MailSettingsSet DWORD "InlineTextPrediction" on (1) or off (0)I checked my installation and this DWORD is not present, so it would be a default; adding it might force Outlook to show the checkbox. I cannot verify it one way or the other and if you have any reservations about editing the registry, by all means DO NOT! In several of the other posts I found, the setting came back all by itself. The post I reference is here:https://www.reddit.com/r/sysadmin/comments/o9pit6/disable_outlook_365_text_predictions_orgwide/

Forum Discussion

Text predictions unexpectedly become unavailable and are missing in Outlook options

5 Replies