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Ben Killoy's avatar
Ben Killoy
Brass Contributor
Sep 06, 2016

Sync Issues

I have an end user who is on Outlook 2016 with on-premise exchange and we here inbox only updates when I click "Update Folder" in send/receive ribbon.     I tried cleaining the local cache on the i...
VasilMichev's avatar
VasilMichev
MVP
Sep 06, 2016

Try running Outlook in Safe mode or recreating the profile. How big is the OST?

  • Ben Killoy's avatar
    Ben Killoy
    Brass Contributor
    Sep 06, 2016

    7GB's so I try to hold the profile restore as a last resort

     

    I haven't tried safe mode I will try that real quick

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