Forum Discussion
Suddenly mail through the app has stopped working - web OK
same problem with several emails.
Outlook doesnt recognize gmail account and gives error of SMTP/IMAP even when i try with other emails.
Web browser works fine but i try to add on outlook and everytime it doesnt work.
i already deleted the profile, the cache, changed password, created a 2factor authentication.
do you have any solution for this problem?
AndreGomes Hi, no solution for getting IMAP protocols to work as, according to a Microsoft support worker I spoke to today, they have apparently been stopped by Microsoft (so why do they have the server details on their support website????). My only solution would appear to use the Outlook iOS app and set up the Hotmail account as an ‘Outlook’ account. When composing an email, the app offers the primary and any aliases as options from which to send the email.