Forum Discussion
Setting up scan to email for my canon machine
I have Canon printer/scanner, with scan to email option. Model MF645Cx.
I have always used this feature, and used my outlook.com email (different email created only for this feature) just for sending the scanned documents. Now for some reasons it does not works. I have read through the internet what should I do, still I couldn't figure it out.
I have email with @outlook.com, and also I have my main 365office with @hotmail.com with annual subscription plan.
I appreciate if someone could help me on this.
1 Reply
Hi,
It sounds like you might have fallen victim to the changes that Microsoft made at the start of this month.
The changes made now require your logins to be via OAUTH2. A lot of scanners dont support this.
Unfortunately, I don't have a good solution for you unless your device supports OAUTH2.
More info here:
https://support.microsoft.com/en-us/office/modern-authentication-methods-now-needed-to-continue-syncing-outlook-email-in-non-microsoft-email-apps-c5d65390-9676-4763-b41f-d7986499a90d
Some scanners can be used in conjunction with a Desktop App that then uses Outlook to send emails. Outlook supports OAUTH2.
Regards
Mike
