Nov 03 2021 04:15 PM
I have a shared mailbox where I need to set up an auto-response that will reply to each email, not just the first received from a sender. However, the only way I can access the settings to do this is through webmail. I've tried looking this up elsewhere, and all the tips/tricks/fixes are to create a rule that replies using a template, but the screen shots/instructions are all using the app, not webmail. When I try to set up a rule in the webmail, "reply with" or "reply using template" is not an option. I only get certain "actions" in a drop-down menu. I'm afraid this might mean that it's not possible to do what I want, but I'm hoping maybe someone has another suggestion. Thanks.
Nov 04 2021 12:11 AM
Nov 09 2021 02:32 PM
@VasilMichev I can access emails for the shared box in Outlook, but cannot change any settings. Even if I'm in the shared email inbox, it only lets me make/modify rules for my personal account.
Nov 09 2021 11:27 PM
Nov 10 2021 04:37 AM