Apr 08 2020 05:22 AM
This morning, I am not able to send new emails form outlook 365 on a Mac. I can type a message and put in a recipient but the Send button stays greyed out. I have quit and relaunched Outlook and am still having the issue. Any advice on how to resolve?
I am able to create and send through the Outlook app on my phone and I am able to reply and forward form my computer. I just cannot create new messages form my computer.
Apr 21 2020 05:23 AM
May 22 2020 06:35 AM
I'm having a similar issue. The Send button and most of the formatting buttons
greyed out. The only way to send is to press Command-Enter on my keyboard. Other than that, I can only attach files, photos and signatures. All other options have been disabled. Can someone please let us know how to fix this? I'm using Office 365 for Mac (Microsoft Outlook version 16.36) and Mac OS Mojave (10.14.6).
Jul 13 2020 12:34 PM
I am having the same issue when I have a zoom invite ready to send. The send button is greyed out.
I see that there was a recent FIX that reportedly took care of the issue, but it is not fixed for me. I have to hit exit out of the invite, receive the notice "this message has not been sent, would you like to send it now" and say send at this point in order for it to work.
Nov 02 2020 05:50 PM
@chapper1420 Im having the same issue - hoping to send an email soon. Any assistance with the greyed out send button in Outlook for Mac (16.42)- gratefully received.
Dec 31 2020 05:05 AM
I also have this fundamental problem. It is strange that I could send emails yesterday but something has happened overnight.
Has anyone found a solution?
Jan 19 2021 07:50 PM
Hi folks! I have tremendous news. I have a workaround for this, if you run into it on mac. See the button to toggle between new outlook and old outlook? Hit it. A message will come up asking if you want to send your invitation / message before you switch. Make sure your note is ready and then say yes.
Jan 31 2021 10:30 PM
@workaround477774, this worked but I wish there was a more permanent solution. I usually have this problem when trying to schedule meetings straight from Zoom
Feb 17 2021 07:57 AM
@mdalberg Mine also seems to be most prominent when scheudling from Zoom and it launches the Outlook Appointment. I found just closing the message (red dot) on the mac, after I add my attendees, pops this same prompt "do you want to send invitation?" and is the easiest way to get the message to send when I'm ready. I've tried toggling between appointment views, hitting about every button in the toolbar, command+enter, etc. nothing works to enable the send button.
Amazing that Microsoft hasn't fixed this by now
Feb 17 2021 10:25 AM
@mdalberg yeah, I find myself generally frustrated with microsoft products. It seems one of the things that makes them most successful is not competition with great products, but keeping people and businesses locked in with contracts and other manipulation.
Mar 29 2021 04:42 AM
Mar 29 2021 04:44 AM
Mar 29 2021 10:17 AM
Apr 28 2021 02:13 AM
It was greyed out after i clicked "invite" and added new email addresses. Workaround:
Before i clicked invite, the "send" button location was "save and close". I saved and close first. then opened that meeting and clicked "invite". Now i can click send.
Oct 14 2021 04:29 AM
Jan 06 2022 07:55 AM
This is 2022 and I am still seeing this issue on Mac. Workaround for me is click 'close' wherein it gives option to send the invite and it works.