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Ernesto Iblon's avatar
Ernesto Iblon
Copper Contributor
Dec 01, 2017

Search in outlook 2016 shared mailbox is not working

Hi , since we are using Outlook 2016 , the search inside shared mailbox is not working. Also users are not able to activate subfolder search on shared mailbox.   Is there any solution?
Gabe_Bratton's avatar
Gabe_Bratton
Icon for Microsoft rankMicrosoft
Mar 07, 2019

The fix for the shared mailbox search issue with multiple Exchange accounts in the profile is actively being worked on.  The Search team is expecting to get the fix out by late March and hopefully sooner.  It is being addressed with a service change.  If I get more specifics on the fix date I will post back an update.

David LaSalle's avatar
David LaSalle
Copper Contributor
Mar 13, 2019
Gabe_Bratton wrote:

... It is being addressed with a service change.  ...

 

How will we receive notification of this?

 

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