Forum Discussion
Carly2102
Oct 06, 2020Copper Contributor
'Save Sent Item to' function not working in shared mailbox
Hi there When sending emails from a shared mailbox, we use the option to 'Save Sent Item to' and select a folder (which is within the shared mailbox). Once we hit Send, the email is not making it to...
Carly2102
Dec 15, 2020Copper Contributor
Carly2102 Update on this query... The Save Sent Item to functionality does not work for shared mailboxes. Only for Regular Mailboxes. I converted the shared mailbox to a Regular Mailbox and bought a licence for it, but the functionality still does not work.
I believe the Save Sent Item to only works for your primary email address account. Is there a workaround?
Victor_Ivanidze
Dec 15, 2020Bronze Contributor
Hi Carly2102, have a look at UniSent add-in for Outlook - it might help.