Forum Discussion
Room Calendar Not Syncing
I'm using Outlook 2016 Semi Annual Targeted Release.
I've created a calendar appointment in a room. The room has accepted the appointment and I can see it in the Free/Busy info if I look in Scheduling Assistant.
However, when I have the Room's calendar open in the Calendar view, it is not showing up. I've waited 1 hour so far and still nothing. I've tried increasing the sync rate, closing/reopening the calendar, and still no update in the calendar view. The calendar properties (shown below) says it was last synced at 8:36 AM, it is now 9:44 AM.
What do I need to do to get the Calendar to sync so I can see the appointment I added?
Update:
The Room calendar finally updated at 11:54 AM, almost 3 1/2 hours later. Is there anyway to make the updates happen quicker?
- Pressing F9 will force the update. The other option is to close outlook completely and re-start the application to update.
thisisaprofilename wrote:
Pressing F9 will force the update. The other option is to close outlook completely and re-start the application to update.Neither of those recommendations work.
- Then you may have a corrupted outlook profile.
is works a treat thisisaprofilename
The fastest way probably is to remove the room calendar and re-add it. Simply deselecting it does nothing in terms of sync.
If you are having other similar issues, it might be a case of corrupted cache file.
I had removed and re-added the Room calendar to no affect.
As I updated my original post, it ended up taking 3 1/2 hours for the Room calendar to update. Is there any way to have that not be so long?
I've talked to a couple others that are having similar updating issues with calendars and not just room calendars but opened user calendars as well.
So I guess the question remains, is there way to increase the sync rate (or manually sync) an opened calendar so one doesn't have to wait 3 or more hours for it to auto-update?
This is definitely not working as expected, and if you can reliably reproduce it you should open a support case. I'm not aware of any option to configure the sync interval, it should happen ASAP as far as I'm aware. Julia Foran might be able to share more info.
