Forum Discussion
Room Calendar Not Syncing
I'm using Outlook 2016 Semi Annual Targeted Release. I've created a calendar appointment in a room. The room has accepted the appointment and I can see it in the Free/Busy info if I look in Scheduli...
Thanks for the info and I'll open a ticket Monday.
But for anyone encountering the same issue and for @Julia Foran here's what I've done.
- I removed my Outlook Profile and completely emptied my \AppData\Local\Microsoft\Outlook folder of files
- I opened Outlook Desktop and re-setup my account.
- I opened a Room calendar and added a meeting for it at :07. and received an Accept reply. The meeting showed up on my own and the Room's calendar almost instantly.
- I then added another item to the same Room at :09 and received an Accept reply. The meeting showed up on my calendar but not the Room's in Outlook Desktop.
- I verified in OWA and both meetings show up in mine and the Room's calendar.
- The meeting didn't show up in the Room's calendar in Outlook desktop until :18, so almost 9 minutes later.
When doing similar steps (by myself and other users) that time in step 6 can go up to 3 hours before the item shows up in the calendar in Outlook desktop.
Julia Foran
Microsoft
MicrosoftHi Cary,
Opening a case sounds like the best approach. If it's showing up in free/busy, then the service has updated the calendar.
The windows client currently has its own logic for when to sync shared calendars. We are actively working on upgrading the client so that it can use the new shared calendar model (described here), and when that is released, the calendars would be always in sync with the service.
Sorry I couldn't be more help.
--Julia