Forum Discussion
Rlwakefield
Jan 28, 2019Copper Contributor
"This action is not allowed by your organization" in Outlook Android app managed by Intune
Alright. So I am posting this here because this is a very specific issue to the Outlook Mobile application and when it is managed by Intune. I am hoping to see whether this is an issue with a specifi...
MichaelWard
May 09, 2019Copper Contributor
I have the same situation with Samsung Galaxy 8+ with Intune app policy. (not using Knox). Im not getting complaints from my user base and I manage Exchange and Intune so I know this is not expected behavior. Clearly a bug with Intune App Policy and Outlook for IOS/Android, question is..... is it only happening on Samsung devices? I have been dealing with this for over a year and have had enough. I'm about to move everyone back to Airwatch MDM.
- Ryan_WakefieldMay 10, 2019Copper ContributorI can tell you right now this isn't happening on iOS as I had an iOS device I tried to recreate this on and couldn't do so no matter how hard I tried. I haven't had a non-Samsung device to test this out on yet, but I would definitely definitely be interested if someone does have a non-Samsung device to test this out on and let us know what happens.
- MichaelWardMay 10, 2019Copper Contributor
Ryan_Wakefield I suspect that you are correct and this is probably limited to Samsung devices running Android. If this was impacting iPhone's and a wide array of Android devices I would have tons of tickets coming my way complaining that the user can't create emails on their mobile device. We have forced everyone over to use Outlook for IOS/Android specifically so we could implement App Protection Policies with Intune. Also so far in this thread it seems limited to Samsung phones so far. I'm definitely interested in hearing if anyone is having this issue that doesn't have a Samsung phone.