Forum Discussion
Problems authencation many times on Outlook Express
I have the below suggestions:
- Please check "Require logon using SPA (Secure Password Authentication)" for both incoming and outgoing
- If not resolved from the above step, select Encryption method to "Auto"
Outlook Configuration
I tried follow suggest but not resolve this problem.
I have captured the packet, see the phenomenon that every time when have a pop-up, get Encrypted Alert.
Thanks you.
Regards
Tran Hoa Binh
Hi Tran_Hoa_Binh,
As I can see from the logs, this is a simple Encrypted Alert, which is one type of notification/indication for the closing of the SSL/TLS session. Usually, the sender/transmitter sends this alert once there is no data to transmit.
- Dear SalmanAhmed
Thank for your reponse.
Until now, I have tried all ways but the situation is still the same.
Can you help us how to resovle with this situation?
Many thanks.
Tran Hoa BinhHi Tran_Hoa_Binh,
Microsoft Remote Connectivity Analyzer is a great and comprehensive tool that we use to troubleshoot the numerous issues of the email servers, Microsoft Exchange on-prem, and Microsoft Exchange Online.
Please follow the below link for Microsoft Remote Connectivity Analyzer, and perform some tests by yourself, (some tests required the full detail of the mail server along with password).