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mmtcost's avatar
mmtcost
Copper Contributor
Jul 14, 2023

Outlook

I keep getting this message and Outlook will not open on my Mac

  • LeonPavesic's avatar
    LeonPavesic
    Silver Contributor

    Hi mmtcost

    to resolve your issue, first try to reinstall Outlook app from the App Store.

    Then, if that doesn´t help try this:

    the crashing of Outlook can to be caused by Microsoft's AutoUpdate tool that comes with Office.

    You need to remove the tool entirely, here are the items you have to trash:
    - /Library/Application Support/Microsoft/MAU or MAU 2.0 (the entire folder)

    - /Library/LaunchAgents/Com.microsoft.update.agent.plist

    - /Library/LaunchDaemons/com.microsoft.autoupdate.helper

    How to Delete Microsoft AutoUpdate from Mac (osxdaily.com)


    Please click Mark as Best Response & Like if my post helped you to solve your issue.
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    Kindest regards,


    Leon Pavesic

  • mmtcost's avatar
    mmtcost
    Copper Contributor
    Here's the message

    Microsoft Outlook.app quit unexpectedly.

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