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Truce's avatar
Truce
Copper Contributor
Apr 18, 2019

Outlook with Gsuite not sending email

Update: I haven't been getting email notifications for any replies, but it does seem to be working now.    Outlook is not sending emails out from our linked Gmail. Sending and receiving works fine ...
  • AaronMS's avatar
    AaronMS
    Apr 19, 2019

    Truce If you're still seeing this problem I'd be interested in taking a closer look at this failure.   Can you still reproduce it on demand?   If so, email me  asnapke AT microsoft dot com and I may be able to assist you.  If you happen to already have IMAP/SMTP logs collected go ahead and send that.

     

    EDIT: see below, root cause has been found restart Outlook and this should be fixed.

     

AaronMS's avatar
AaronMS
Icon for Microsoft rankMicrosoft

Brandscaping (and anyone else with this problem) if you are seeing this consistently and are on Insiders, please go to the Help section in the ribbon and use "Contact Support" to start an In-app support case.   That will expedite data collection and help us track down why this is happening.

Brandscaping's avatar
Brandscaping
Copper Contributor
Apr 23, 2019

I upgraded to business premium and switched by email backend to MS. Problem solved. AaronMS 

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