Forum Discussion
DavidLieb
Mar 30, 2022Copper Contributor
Outlook still filtering junk even though I disabled junk filtering
Hi! Outlook is still filtering Automatically filtering Junk even though I have turned this off in options. This same thing is happening on multiple machines in my org over multiple users, so I do...
DavidLieb
Mar 31, 2022Copper Contributor
Thanks, Victor. Does this tool exist because filtering (even when it's off) is a common problem? I'd prefer to fix the source, if possible.
Mar 31, 2022
No, it is because emails can get moved on multiple levels and on multiple clients.
For instance, server-side filtering usually doesn't have a client-side overrule. Filtering can also occur at client level such as Outlook (which you can turn off). Some mobile mail apps also contain filters, so even when the mail didn't get moved by the server or by Outlook, it could still end up in the Junk Email folder when you check your mailbox with such an app.
For instance, server-side filtering usually doesn't have a client-side overrule. Filtering can also occur at client level such as Outlook (which you can turn off). Some mobile mail apps also contain filters, so even when the mail didn't get moved by the server or by Outlook, it could still end up in the Junk Email folder when you check your mailbox with such an app.
- Victor_IvanidzeJun 19, 2022Bronze Contributor
Update: here is the FromJunkToInbox Flow for Outlook 365.