Outlook search is not working

JessyVision 

If you are experiencing issues with Outlook search not working in the online version of Outlook (Outlook on the web), you can try the following troubleshooting steps to resolve the problem:

1. Clear Browser Cache and Cookies: Sometimes, browser cache and cookies can cause issues with web applications. Clear your browser's cache and cookies, and then try searching in Outlook again.
2. Use a Different Browser: If the issue persists, try accessing Outlook on the web using a different web browser. This can help determine if the problem is specific to your browser.
3. Use a Private or Incognito Window: Open your web browser in a private or incognito window, which doesn't use stored cache or cookies. This can help identify if the issue is related to cached data.
4. Check Internet Connection: Ensure that your internet connection is stable. A slow or unreliable connection can affect the performance of web applications, including Outlook.
5. Verify Search Query: Double-check that you are entering the correct search terms. Outlook on the web's search should work with a variety of criteria, such as sender, subject, or keywords from the email's content.
6. Disable Browser Extensions: Browser extensions or add-ons can sometimes interfere with web applications. Try disabling or temporarily removing any browser extensions and see if Outlook search starts working.
7. Use a Different Device: If possible, try accessing Outlook on a different device, such as a different computer or a mobile device, to see if the issue persists.
8. Outlook on the Web Updates: Outlook on the web is a cloud-based service, and updates or maintenance activities may occasionally impact its functionality. Check if there are any known issues or outages with the Outlook service.

It's worth noting that the performance of web applications can be affected by various factors, and occasional issues can occur. Trying these steps should help you identify and resolve the problem with Outlook search in the online version of Outlook. The text and steps were edited with the help of AI.

For your future questions, I would like to recommend that you provide more detailed information. This saves many people having to guess or ask questions and allows you to find a quicker and more accurate solution.

My answers are voluntary and without guarantee!

Hope this will help you.

Was the answer useful? Mark as best response and Like it!

This will help all forum participants.