Oct 08 2019 06:54 AM
When creating a new meeting in the Outlook app, I am not able to use the scheduling assistant feature because all invites show as 'information unavailable'. Others are able to see my calendar availability when creating a meeting, but I can't see theirs. Please help!
Oct 08 2019 08:45 AM
That's usually a signal that you have issues with Autodiscover, talk to your support folks. Make sure to also check if you can see availability info from OWA, as that will help narrow down the issue.
Oct 09 2019 06:03 AM
Unfortunately, as we are a startup, we don't have a support team. Can you tell me where I can find the Autodiscover option? Thanks for your help! @Vasil Michev
Oct 09 2019 09:01 AM
You can run the Autodiscover test from Outlook, but perhaps it will be easier if you just run the automatic diagnostic tool here: https://diagnostics.outlook.com/
Did you check from the webmail/OWA?