Jun 27 2023 08:20 AM
Hi, I checked into my email today to find a message "Something went wrong", refresh the application. It would not refresh. There was a list of details. Can someone in the community help me? Thank you.
Jun 28 2023 06:20 AM - edited Jun 28 2023 06:29 AM
Hi Rich,
Please try this action plan
1. Create a new mailprofile
2. If this does not fix the issue then:
- Close the Outlook Desktop App
- Delete the folder "%localappdata%/Microsoft/IdentityCache"
- Start the Outlook Desktop App again