Outlook prompting for IMAP password

RebeccaS50, first, check your email provider's requirements. Some providers, like Google and Microsoft, necessitate the use of app passwords instead of regular ones for email clients like Outlook. Visit your provider's website for instructions on obtaining an app password.

Ensure your Outlook client is updated by going to File > Office Account > About Outlook and installing available updates.

Consider creating a new Outlook profile and configuring your account there. Access Control Panel > Mail > Show Profiles > Add, name the new profile, and follow the setup instructions.

You can also try disabling and re-enabling your email account within Outlook by right-clicking your account, going to Account Settings, and choosing Disable, then Enable after a few seconds. Additionally, under the Security tab, you can uncheck "Always prompt for login credentials" in File > Account Settings > Account Settings > More Settings > Security.

Additional advice - test your email account through the web interface to isolate the issue to Outlook and if problems persist, use the Microsoft Support and Recovery Tool to diagnose and resolve Outlook issues.