Forum Discussion
Outlook Password prompt disappears quickly
Good morning everyone, Over the past several months we've been experencing a very random issue where Outlook loses users credentials, and then when loading Outlook it prompts for the password, bu...
Ash365 I was able to resolve this issue by adding the following registry keys
Credit to this article also
https://superuser.com/questions/1349327/outlook-needs-password-but-dialog-box-disappears
- HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity, create a DWORD value named EnableADAL and set it to zero.
- Under the same registry key, create a DWORD value named DisableADALatopWAMOverride and set it to 1
I had a client that kept having this same issue, even after I did every thing you did. What I found was going on is that she was logged into Outlook under one account and logged into OneDrive and other Office apps under another. Once I logged her out of the other account in OneDrive and the other apps and logged her back into those apps using the same account she used for Outlook the issue had resolved.
This worked for me. Had InTune, MS 365 corp and personal profiles etc.
I just had to logout of the OneDrive and from MS Office apps and all went back to normal.
Outlook reset the corp profile and had to sync again.
Thank You Smylez
I just had to logout of the OneDrive and from MS Office apps and all went back to normal.
Outlook reset the corp profile and had to sync again.
Thank You Smylez
