Forum Discussion
Outlook Password prompt disappears quickly
- Aug 16, 2019
Ash365 I was able to resolve this issue by adding the following registry keys
Credit to this article also
https://superuser.com/questions/1349327/outlook-needs-password-but-dialog-box-disappears
- HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity, create a DWORD value named EnableADAL and set it to zero.
- Under the same registry key, create a DWORD value named DisableADALatopWAMOverride and set it to 1
We have the same problem on our new WVD system.
Outlook after day or 2 disconnects and says 'need password'.
We managed to go around by putting:"HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity, create a DWORD value named EnableADAL and set it to zero." into users profiles.
We don't want to leave it like this as customer might want to switch to 2FA in the future and this will cause problems.
- JHill-MooreJan 02, 2020Copper Contributor
prelek Have you found any other solution to this issue? We are having the same issue in a WVD environment and already have MFA enabled.
- prelekMar 10, 2020Copper Contributor
Found the solution here:
So make sure you:
- Fully enable Single Sign On (AD Connect)
- Hosts must be Hybrid Azure Joined (in AD Connect)
- OU in AD where hosts are should also by synced (AD connect filtering)
- ServerStudMar 21, 2020Copper Contributor
prelek Thank you SOOOOOO MUCH! I've been struggling with this for months! Even Azure/Office 365 support told me to use the registry keys to disable modern authentication. That's NOT a solution! I was on the right path to get it working but was missing the critical piece where the hosts need to be Hybrid Azure AD joined. The moment the hosts showed up as Registered in Azure the "Need password" flickering authentication window issue changed to "Connected to: Microsoft Exchange"!
- dhendrix24Feb 09, 2020Brass ContributorNope only fix I've seen is to use the one above. I've seen it about 4-5 times in the last month also.