Apr 14 2021 11:09 AM
Apr 14 2021 11:09 AM
MS has made some changes to allow users to save Outlook Options in the cloud, which cause Outlook option to randomly change and not save.
So users will see below after update or nothing just the option above selected by default
This is causing options like below to become unselected, causing send message not to appear in the Sent Items and other random issues
Or this where message sit in the Outbox not sending until you hit send and receive or exit Outlook
Even with Outlook open these options will change, but mostly when you close and open Outlook.
This setting will also overwrite the registry setting for Outlook, so changing the registry will not help set set options.
I suggest if you are seeing issue with Outlook Options not saving you disable the above.
Come on MS this has wastes my time trying to figure this out and why would you role this out by default without notice?
Hope this helps someone else and saves them some time.
Apr 20 2021 12:16 AM - edited Apr 20 2021 12:17 AM
I am assuming the MS will fix or remove this option, it would be interesting to see how many others have seen this issue?
I have a number of people using a mixture of O365 and 2016/2019 Outlook, and some have the above mentioned option and others don't.
Apr 20 2021 05:22 AM
Apr 26 2021 01:00 PM - edited Apr 26 2021 01:10 PM
Many thanks for your post, @samble! I tried other solutions like reinstalling outlook but on updating software the failure installed himself again. Did not recognize this checkbox until now
In my case my mails did not set to "read" automatically after reading a new mail. The option for this feature unsets the checkboxes after restarting outlook every time.
Mar 18 2022 11:05 AM
I am looking for a resolve too. My fiance' is a huge Outlook advocate so I switched over to help run our business. I am so frustrated that it keeps reverting to EST from when I lived in NY (now in CST) and it randomly does not save locations when I put them in for him to get to quotes effeciently. Anyone have ideas on how to fix? @samble
Aug 25 2023 08:19 AM - edited Aug 25 2023 08:28 AM
Sounded hopeful but my 'first day of week'/'first week of year' settings keep reverting even now I've unchecked cloud sync. Which is hugely annoying and inconvenient, as the default it reverts to is not ISO 8601 but Sunday/Jan 1st, which makes no sense on this side of the Atlantic.
ETA: Not even after log off-log on. Cloud sync remains turned off, but these Calendar settings are still not saving. Plus, the Outlook setting doesn't even match the Windows regional settings, which are correctly set to Monday.