Forum Discussion

bingus's avatar
bingus
Copper Contributor
Aug 25, 2023

Outlook no longer shows my replies

Before, when I replied to an email, I would be able to see my reply first thing when I click on the email chain in my mailbox. Now, it just shows "You replied on Fri 8/25/2023 9:10 AM" for example. I haven't been able to find a way to revert this, so I'm assuming it's a feature. Anyone else seeing this?

  • MathieuVandenHautte's avatar
    MathieuVandenHautte
    Steel Contributor
    Aug 26, 2023

    Hi Bingus,

    Please try resetting the default view:
    - Launch the Outlook Desktop App.
    - Click the "View" tab. Under the "Current View" section, click the "Reset View" button.

     

    This also might be a bug, then I advise to temporarily work only in the Outlook Web App until Microsoft fixes the issue in the next update cycle.

    • bingus's avatar
      bingus
      Copper Contributor
      Aug 28, 2023
      Thanks Mathieu, unfortunately it didn't change anything in the old or new version of the desktop app. Thankfully the issue doesn't stop me from working entirely. It's just very inconvenient, and I hope Microsoft rolls back the change soon.
    • TerryGohring's avatar
      TerryGohring
      Copper Contributor
      Sep 18, 2024
      Its been a over a year now, Has there been any progress on this issue? I'm having this issue and its very irritating.

      ~Thanks~
      • KatieB870's avatar
        KatieB870
        Copper Contributor
        Sep 23, 2024

        TerryGohring Same, Starting last week my replies are not showing in the "conversations" view. Very frustrating.

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