Outlook for MacOS will not filter unread messages

Copper Contributor

My boss uses the legacy view on his Office 365 Outlook App on his MacBook.  Its version 16.82.  He has thousands of emails, when he trys to filter unread, it shows up blank.  I changed my mac to the legacy view, and it does the same.  How can I make the Unread messages appear when filtered for them?

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