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DavidYorkshire's avatar
DavidYorkshire
Steel Contributor
Nov 15, 2022

Outlook failing to run on on Samsung Galaxy A13

We are currently trying to set up the first phones out of a new batch of Samsung Galaxy A13 - these are the first of this model which we have tried to deploy.   We use Intune and several apps are i...
John_Davies's avatar
John_Davies
Brass Contributor
Nov 16, 2022
I've just logged something with Microsoft Support. I'll keep you posted.
DavidYorkshire's avatar
DavidYorkshire
Steel Contributor
Nov 16, 2022
We have as well - after the usual 'contact Samsung' (who said 'contact Microsoft') we have got a bit further with Microsoft and it's now been escalated - currently awaiting a further response...
  • DavidYorkshire's avatar
    DavidYorkshire
    Steel Contributor
    Nov 16, 2022
    I've ordered an A04s for delivery tomorrow - will see whether that works!
  • DavidYorkshire's avatar
    DavidYorkshire
    Steel Contributor
    Nov 16, 2022
    Case #:33864531
  • John_Davies's avatar
    John_Davies
    Brass Contributor
    Nov 16, 2022
    Thanks for the update. Are you happy to share your case ref? Our is Microsoft Support [Case #:33885461]