Forum Discussion
Dan_Cotterell
Jan 10, 2020Copper Contributor
Outlook cannot send this item when replying emails, pop out window and send, sends a blank message
Hi there, we are having this random issue which is completely intermittent. Sometimes when a user replies to an email from an account external to our Office 365 Tennant a message will pop up whe...
misterH420
Mar 12, 2021Copper Contributor
Apologize for the late response! If the "rich text" option is not working for you. The problem might be with the signature.
Next time when you get the above error message, just try removing the signature and hit reply, if that works that means the issue is with the signature
You would need to make sure there are no broken social media links in the signature or just use any third party tools to create a new one.
Next time when you get the above error message, just try removing the signature and hit reply, if that works that means the issue is with the signature
You would need to make sure there are no broken social media links in the signature or just use any third party tools to create a new one.
TechPorVida
May 04, 2021Copper Contributor
Hi all,
Just had this happen with an email. What worked for us:
Reply (or Reply All or Forward)
Change format to Rich Text
Voila.
Apparently the signature block had bad hyperlinks in it.