Forum Discussion
Outlook - cannot add Google G Suite account - javascript disabled?
That’s an odd one as mine was working for years but I had to change the password last night and since then this happened
https://support.google.com/a/answer/6328616?hl=en&ref_topic=10021546#zippy=%2Chow-does-this-change-impact-applications-using-an-app-password-if--step-verification-is-enabled%2Cwhen-do-the-tokens-get-revoked-upon-password-expiry-or-password-change
I think Google requires 2FA for account credentials
- have tested this with my 2fa turned both on and off and makes no difference. I can however access and mount / remount my gsuite mailbox on outlook 365 on my macbook. issue is with the windows version of outlook and underlying browser configuration i suspect. I have a support request in with MS at the moment and looking at the logs to see if we can find the issue.
skiingscot I also spent 3 days with Microsoft support on this Known issue. Tech tried his best, and we HAD a work around, in that he installed and Older version of Office (in my case 2016) so my Ver 2021 License would work. everything worked great for almost a week, then Microsoft did an Auto Update, and My Office is now ver. 2021 again, and I am getting the same error with my G Suite organizational account.
- Also just booted back in to my W10 instance which has o365 installed and outlook still has the problematic gsuite mailbox mounted, authenticated and syncing fine so the mailbox itself is ok. Its the account add thats failing (for me on W11 + O365 Outlook).
I ask everyone -> Alt+Shift+I to provide feedback to the Edge engineering team, and add diagnostic data!
This can help everyone fix the error if it's an Edge issue
