outlook 2016 registration problem

%3CLINGO-SUB%20id%3D%22lingo-sub-2190274%22%20slang%3D%22en-US%22%3Eoutlook%202016%20registration%20problem%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2190274%22%20slang%3D%22en-US%22%3E%3CP%3EI%20recently%20moved%20my%20copy%20of%20outlook%202016%20Professional%20to%20a%20new%20computer.%20After%20install%2C%20I%20called%20Microsoft%20to%20register%20the%20license%20to%20the%20new%20PC%20(having%20uninstalled%20the%20old%20PC).%20I%20chose%20the%20automated%20option%2C%20called%20the%20MS%20number%20and%20chose%20the%20online%20option.%20I%20was%20sent%20a%20message%20to%20my%20phone%20with%20the%20URL%20to%20enter%20my%20current%20set%20of%20registration%20numbers.%20The%20url%20brought%20up%20a%20screen%20with%20a%209%20key%20entry%20page.%20That's%20right%2C%20it%20had%20the%20digits%201%20thru%209%20with%20not%20zero!%20As%20I%20have%20an%20older%20android%20phone%2C%20I%20tried%20the%20url%20on%20my%20wife's%20more%20resent%20Samsung%20with%20the%20same%20results.%20Finally%20I%20chose%20the%20voice%20option%2C%20and%20read%20the%2040%20or%20so%20numbers%20to%20the%20MS%20app%2C%20which%20then%20read%20back%20to%20me%20the%20appropriate%20digits%20to%20validate%20the%20license%20and%20I%20am%20now%20registered.%20I%20hope%20this%20info%20helps%20others%20who%20run%20into%20a%20similar%20issue.%3C%2FP%3E%3C%2FLINGO-BODY%3E
Occasional Contributor

I recently moved my copy of outlook 2016 Professional to a new computer. After install, I called Microsoft to register the license to the new PC (having uninstalled the old PC). I chose the automated option, called the MS number and chose the online option. I was sent a message to my phone with the URL to enter my current set of registration numbers. The url brought up a screen with a 9 key entry page. That's right, it had the digits 1 thru 9 with not zero! As I have an older android phone, I tried the url on my wife's more resent Samsung with the same results. Finally I chose the voice option, and read the 40 or so numbers to the MS app, which then read back to me the appropriate digits to validate the license and I am now registered. I hope this info helps others who run into a similar issue.

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