Forum Discussion
Alex Melching
Dec 13, 2017Iron Contributor
Outlook 2016 error 0xCAA70004
Some users report this error message in Outlook 2016. Unable to determine the root cause of the message. Information on the error code is next to none. Any thoughts...?
Jason Peterson
Copper Contributor
I am receiving the same error. Any thoughts?
Alex Melching
Jan 23, 2018Iron Contributor
After extensively working with Microsoft Support engineer, we determined that it was an external DNS issue. As the error is intermittent at times. When the pop-up was present, other Microsoft URLs would not resolve. Prime example was https://login.microsoftonline.com, but https://outlook.office365.com would. Other websites and Office 365 services are unaffected. We were not able to determine if the DNS issue was with the local Internet provider or a global provider. It's not much to go on, but somewhere to start.