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Wojtek-R's avatar
Wojtek-R
Copper Contributor
Nov 28, 2023

Online archive in NewOutlook

I am using newOutlook app. I have full permission to other mailbox and I see it in "shared for me" section but I have no access to online archive this mailbox (it is not visible). When I start Outlook from Office 365 or Office 2019 I get access to online archive from Outllok (it is visible in Outlook). Online Archive is visible from Web browser too.

How to show online archive in NewOutlook for shared mailbox? Is it even possible?

  • VasilMichev's avatar
    VasilMichev
    MVP
    Nov 28, 2023
    That's currently not supported in the new Outlook. Accessing the Online archive for a delegate/shared mailbox is only possible when you have configured said account as additional account (i.e. added it via File > Add account), and for the time being this is not possible for shared mailboxes in the new Outlook. Apparently it's on the to-do list though, so should be coming in the next few months.
      • Joshua Bines's avatar
        Joshua Bines
        Iron Contributor
        Mar 19, 2024

        I've also had people asking me about this..... it is blocking some users migrating to the new outlook and they have rolled back. 😞

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