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chuckmi's avatar
chuckmi
Copper Contributor
Jan 08, 2024
Solved

One person I email daily does not appear in TO field quick list.

My system: Windows 10 Pro on a laptop with Outlook 365.    Here are the steps I take: I email my boss every day. Let's say his name is Gary.  When I make a new email, in the TO field I type "Gar...
  • LeonPavesic's avatar
    Jan 09, 2024

    Hi chuckmi,

    to troubleshoot your issue, you can try this:

    1. Verify Auto-Complete Settings in Outlook:

      • Open Outlook.
      • Navigate to File > Options.
      • Select the Mail tab.
      • Ensure that the option "Use Auto-Complete List to suggest names when typing in the To, CC, and BCC lines" is checked.
    2. Clear Auto-Complete List:

      • If the option is enabled, clear the Auto-Complete list.
      • Open Outlook.
      • Go to File > Options > Mail.
      • Under Send Messages, click "Empty Auto-Complete List".
      • Confirm by clicking Yes.
      • Test by sending emails to the same address to check if AutoComplete works.

     

    If the issue persists, consider re-importing suggested contacts or deleting the AutoComplete cache.

    Why are all my Outlook autocomplete email addresses suddenly missing? - Super User
    Outlook auto complete won't display 1 specific email/contact address - Microsoft Community


    Please click Mark as Best Response & Like if my post helped you to solve your issue.
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    Kindest regards,


    Leon Pavesic
    (LinkedIn)

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