Forum Discussion
Office365 Outlook Auto-Complete not working
Application: MS Office 365 Apps for Enterprise
OS: Windows 10 Enterprise v 22H2
PROBLEM: Auto-Complete not working for user
WHAT I TRIED THAT HAS NOT WORKED:
1. Went to Address Book. Chose Tools > Options.
2. Selected "Start with Global Address List" at the top. Selected Global Address List under "When opening the address book... at the bottom.
3. Deleted contents of C:\Temp and C:\Users\UserID\AppData\Local\Temp.
4. Went to %LOCALAPPDATA%\Microsoft\Outlook and renamed RoamCache to OldRoamCache.
5. Went to File > Options > Mail and emptied the auto-complete list.
6. Ran scanpst.exe and found no problems.
7. Booted in Safe Mode and tested.
8. Had user email someone to get the name into the Auto-Complete list.
9. Had user try emailing that same person again by typing in the name. It still does not auto complete.
10. Rebooted and tried steps 8 and 9 again. No luck.
Any help is appreciated. Thank you for your time.
Hi philbert68,
Here are a few additional suggestions you might find helpful:
- New Outlook Profile:
Try creating a new Outlook profile, as the current one might be corrupted.
Create an Outlook profile - Microsoft Support - Repair Office:
Repair an Office application - Microsoft Support
- New Outlook Profile:
