Office365 Outlook Auto-Complete not working

[philbert68]

Application: MS Office 365 Apps for Enterprise

OS: Windows 10 Enterprise v 22H2

PROBLEM: Auto-Complete not working for user

WHAT I TRIED THAT HAS NOT WORKED:

1. Went to Address Book. Chose Tools > Options.

2. Selected "Start with Global Address List" at the top. Selected Global Address List under "When opening the address book... at the bottom.

3. Deleted contents of C:\Temp and C:\Users\UserID\AppData\Local\Temp.

4. Went to %LOCALAPPDATA%\Microsoft\Outlook and renamed RoamCache to OldRoamCache.

5. Went to File > Options > Mail and emptied the auto-complete list.

6. Ran scanpst.exe and found no problems.

7. Booted in Safe Mode and tested.

8. Had user email someone to get the name into the Auto-Complete list.

9. Had user try emailing that same person again by typing in the name. It still does not auto complete.

10. Rebooted and tried steps 8 and 9 again. No luck.

Any help is appreciated. Thank you for your time.

[#2]

Hi @philbert68,

Here are a few additional suggestions you might find helpful:

• New Outlook Profile:
  Try creating a new Outlook profile, as the current one might be corrupted.
  Create an Outlook profile - Microsoft Support
• Repair Office:
  Repair an Office application - Microsoft Support

Please click Mark as Best Response & Like if my post helped you to solve your issue.
This will help others to find the correct solution easily. It also closes the item.

If the post was useful in other ways, please consider giving it Like.

Kindest regards,

Leon Pavesic
(LinkedIn)
(Twitter)