Forum Discussion
AKomoni
Jun 10, 2021Copper Contributor
Office 365 files won't open through outlook
Hello all, I've run into a problem with an end user. Whenever she tries to open a word or excel document through the outlook application, an error pops up (nothing specific), then it opens a comp...
Jun 11, 2021
Open the temp internet folder - shell:cache is the shortcut to take you there - then open the Content.Outlook folder and delete the contents. You will need to show hidden items in File Explorer. Does that fix the problem?
AKomoni
Jul 16, 2021Copper Contributor
Sorry for the insanely late response. But we did an installation repair and that fixed the issue.
Thank you for the advice!!!
Thank you for the advice!!!