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snikito's avatar
snikito
Copper Contributor
Oct 24, 2023

New Outlook Mail Folder wrong language

Hello, I am having an issue with language folders.

In Outlook mails, everything is OK. In 1 out of 2 Gmail accounts I have, the language in system folders is wrong.

 

When I load my emails in Gmail (or Outlook for Android), the system folders appear in Greek, which is correct and is my language. 

 

When I load my gmail account from the New Outlook, the system folders appear in English, eg. Inbox, Sent Items, Junk email etc. I checked my Gmail language options and it is correctly set to Greek. How can I fix this?

  • snikito's avatar
    snikito
    Jun 30, 2024
    I fixed this on my own after all Microsoft Support was useless.

    You have to go to the settings and make the "Japanese mailbox" your MAIN mailbox. After doing that, go to outlook app settings and change the language of the folders to your preferred one. Then change your main mailbox back to what you want.
    Ridiculous.
  • darlene22xx's avatar
    darlene22xx
    Copper Contributor
    Hi snikito,

    Try to check what language was configured in the new outlook app. You can set your time zone, language, and the date and time format settings.

    1. At the top of the page, select Settings .
    2. Select General > Language and time.
    3. Select the language, date format, time format, and time zone you want to use.
    4. Select Save.
    • snikito's avatar
      snikito
      Copper Contributor
      Tested that, language is set to Greek. I set the language again and the issue remains.
      • darlene22xx's avatar
        darlene22xx
        Copper Contributor
        snikito

        Kindly try the following:
        1. Exit Outlook.
        2. Run Outlook.exe /resetfolders.
        3. Run Outlook.exe /resetfoldernames.

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