Forum Discussion
snikito
Oct 24, 2023Copper Contributor
New Outlook Mail Folder wrong language
Hello, I am having an issue with language folders. In Outlook mails, everything is OK. In 1 out of 2 Gmail accounts I have, the language in system folders is wrong. When I load my emails in Gmai...
- Jun 30, 2024I fixed this on my own after all Microsoft Support was useless.
You have to go to the settings and make the "Japanese mailbox" your MAIN mailbox. After doing that, go to outlook app settings and change the language of the folders to your preferred one. Then change your main mailbox back to what you want.
Ridiculous.
darlene22xx
Oct 25, 2023Copper Contributor
snikito
Kindly try the following:
1. Exit Outlook.
2. Run Outlook.exe /resetfolders.
3. Run Outlook.exe /resetfoldernames.
Kindly try the following:
1. Exit Outlook.
2. Run Outlook.exe /resetfolders.
3. Run Outlook.exe /resetfoldernames.
snikito
Oct 26, 2023Copper Contributor
Thank you for your answer. Running both the commands opens the regular Outlook (Office 365 one).
I am having the issue in the new outlook, deployed via the Store. The one that replaced mail and calendar. https://apps.microsoft.com/detail/outlook-for-windows/9NRX63209R7B?gl=&hl=
I am having the issue in the new outlook, deployed via the Store. The one that replaced mail and calendar. https://apps.microsoft.com/detail/outlook-for-windows/9NRX63209R7B?gl=&hl=
- darlene22xxOct 26, 2023Copper Contributor
Could you check what language is set under your system settings?
Just go to Windows search > Type in "Language settings" > Then check what language is set under Windows display language.
- Brian_WongJun 29, 2024Copper Contributor
I got the same issue. I have several email accounts but one of the accounts is displayed in Japanese. I only use English in all my MS apps and Windows and never use Japanese before (in fact I don't understand Japanese). What's wrong with the new Outlook? The display was in English before the upgrade.
- snikitoJun 30, 2024Copper ContributorI fixed this on my own after all Microsoft Support was useless.
You have to go to the settings and make the "Japanese mailbox" your MAIN mailbox. After doing that, go to outlook app settings and change the language of the folders to your preferred one. Then change your main mailbox back to what you want.
Ridiculous.
- snikitoOct 27, 2023Copper Contributor
darlene22xx Thank you for the reply. The language there is set to Greek and as a second language I have English (United States).