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EPNAdam's avatar
EPNAdam
Iron Contributor
Aug 30, 2023

New Outlook - Display settings for multiple rows are reset

Hi,

 

Trying out the new outlook and have the Layout setting "Message Height" set to "Always use multiple rows". When restarting Outlook this setting is reset to the "Switch between one and multiple rows based on screen". Anyone else with this issue and maybe managed to solve it?

 

 

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  • eatonjb's avatar
    eatonjb
    Copper Contributor
    Nov 23, 2023

    EPNAdam When I try to do preview on the bottom this gets greyed out,.

     

    this is the only reason I will not use the new outlook. 

  • John Hornbuckle's avatar
    John Hornbuckle
    Brass Contributor
    Oct 27, 2023
    In my case, "Switch between one and multiple rows based on screen size" is selected, but I don't have the option to change to "Always use multiple rows".

    So not exactly the same issue as yours, but something seems weird with the Message height setting...

Resources

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Hi,

 

Trying out the new outlook and have the Layout setting \"Message Height\" set to \"Always use multiple rows\". When restarting Outlook this setting is reset to the \"Switch between one and multiple rows based on screen\". Anyone else with this issue and maybe managed to solve it?

 

 

","body@stringLength":"791","rawBody":"

Hi,

 

Trying out the new outlook and have the Layout setting \"Message Height\" set to \"Always use multiple rows\". When restarting Outlook this setting is reset to the \"Switch between one and multiple rows based on screen\". Anyone else with this issue and maybe managed to solve it?

 

 

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New Outlook - Display settings for multiple rows are reset","moderationData":{"__ref":"ModerationData:moderation_data:3991112"},"body":"

EPNAdam When I try to do preview on the bottom this gets greyed out,.

 

this is the only reason I will not use the new outlook. 

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So not exactly the same issue as yours, but something seems weird with the Message height setting...","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":4,"postTime":"2023-10-27T10:28:40.546-07:00","lastPublishTime":"2023-10-27T10:28:40.546-07:00","metrics":{"__typename":"MessageMetrics","views":2821},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Outlook/category:products-services/category:communities/community:gxcuf89792board:OutlookGeneral/message:3913369/message:3966399","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDEzMjowfGludCw0MDU3NTIzLDQwNTc1MjM","node":{"__ref":"ForumReplyMessage:message:4057523"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:4057523":{"__typename":"ModerationData","id":"moderation_data:4057523","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:4057523":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2311561"},"id":"message:4057523","revisionNum":1,"uid":4057523,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:OutlookGeneral"},"parent":{"__ref":"ForumReplyMessage:message:3966399"},"conversation":{"__ref":"Conversation:conversation:3913369"},"subject":"Re: New Outlook - Display settings for multiple rows are reset","moderationData":{"__ref":"ModerationData:moderation_data:4057523"},"body":"

John Hornbuckle Same problem. I can't use the New Outlookunless this fixed.

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